Privacy Policy Last Updated: May 19, 2025 Own Style Flooring ("we," "us," or "our") operates the website www.ownstylecompany.com (the "Site"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our Site or use our services. Information We Collect Information You Provide to Us When you fill out a contact form, request a quote, or communicate with us, we may collect: Full name Email address Phone number Home address or project location Project details and preferences Any other information you voluntarily provide Information Collected Automatically When you visit our Site, certain information is collected automatically, including: IP address Browser type and version Operating system Pages visited and time spent on pages Referring website Date and time of visit Cookies and similar tracking technologies How We Use Your Information We use the information we collect to: Respond to your inquiries and contact form submissions Provide estimates and schedule flooring services Communicate with you about your project Improve our website and services Send follow-up communications related to your inquiry Comply with legal obligations Cookies and Tracking Technologies Our Site uses cookies and similar technologies to enhance your experience. These include: Essential cookies: Required for the Site to function properly (provided by Squarespace) Analytics cookies: Help us understand how visitors use our Site (e.g., Google Analytics) Third-party cookies: May be set by embedded content or social media integrations You can control cookies through your browser settings. Disabling cookies may affect Site functionality. Third-Party Services We may share your information with the following third-party service providers: Squarespace: Website hosting and form processing Google Analytics: Website traffic analysis Google Search Console: Search performance monitoring These providers have their own privacy policies governing how they handle your data. Data Retention We retain your personal information only for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required by law. Contact form submissions are typically retained for the duration of our business relationship and up to 3 years thereafter. Your Privacy Rights California Residents (CCPA) If you are a California resident, you have the right to: Know what personal information we collect about you Request deletion of your personal information Opt out of the sale of your personal information (we do not sell personal information) Non-discrimination for exercising your privacy rights All Users You may: Request access to your personal data Request correction of inaccurate data Request deletion of your data Opt out of marketing communications To exercise any of these rights, contact us using the information below. Data Security We implement reasonable administrative, technical, and physical security measures to protect your personal information. However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security. Children's Privacy Our Site is not directed to children under 13 years of age. We do not knowingly collect personal information from children under 13. Links to Other Websites Our Site may contain links to third-party websites. We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies. Changes to This Privacy Policy We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Site after changes are posted constitutes acceptance of the revised policy. Contact Us If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us: Own Style Flooring Website: www.ownstylecompany.com